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Privacy Policy

Effective Date: 10.06.2025

Memoravo ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and protect your information when you use our mobile application or visit our website at https://memoravo.cab.

1. Information We Collect

a. Account Information

  • Email address (if provided)
  • Authentication credentials

b. Learning Data

  • Sets, folders, imported text, quiz history, and progress
  • Stored securely in the cloud and never shared with third parties

c. Speech Input (STT Feature)

  • Used only to convert speech into text for quizzes
  • Voice data is not stored or transmitted beyond the session

d. Usage Analytics

  • Anonymous in-app events (e.g., feature usage, session length)
  • Tracked only with user consent, which can be withdrawn in-app

e. Location Data

  • Memoravo may collect and store approximate location information to optimize network performance and load balancing (e.g., to connect you to the nearest server).
  • Location is used strictly for technical performance and not for advertising or tracking.

f. Financial Information

  • When you make a purchase (e.g., subscription), payment is processed via Apple App Store or Google Play Store.
  • We do not store your credit card or billing details.
  • We may retain anonymized transaction identifiers (e.g., product IDs) for subscription management and support.

2. How We Use Your Information

We use your data to:

  • Provide and maintain Memoravo's services
  • Improve your learning experience through personalized content and feedback
  • Optimize technical performance (including location-based server routing)
  • Manage subscriptions and purchases
  • Fulfill legal obligations and ensure platform security

We do not sell or rent your data to any third parties.

3. Data Storage and Security

  • Data is stored in secure cloud infrastructure with encryption and access controls
  • Microphone and location access are permission-based and limited to session use only

4. Data Retention and Deletion

  • You can delete your account and all stored data anytime at:

    https://memoravo.cab/account-help

  • Once deleted, your data is permanently removed and cannot be restored

5. Your Rights

Depending on your jurisdiction (e.g., under GDPR, CCPA), you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for optional tracking or analytics
  • Request data portability
  • File a complaint with a supervisory authority

To make a request, contact us via the support information below.

6. Children's Privacy

Memoravo is not intended for users under the age of 13 (or the age defined by local law). We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Privacy Policy as needed. Significant changes will be communicated through the app or website. Continued use of the app constitutes your agreement to the updated terms.

8. Contact

For privacy-related questions or requests, please contact:

📧 support@memoravo.cab